By the time the storm was over and they fixed all the cars, Jim and his partner lost $25,000. Each. The worst part? It didn’t have to happen. Jim even saw it coming. At one point, he suggested the body shop should sign the invoices on all the cars. “Oh no, Dusty always pays.” Only […]
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Customers are the lifeblood of your paintless business. Would you trust your interactions with them to artificial intelligence? Only if you were certain it would result in a better experience for them. Have we reached the point in tech advancements to allow for this? Yes, we think so. Listen to see how we are implementing […]
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Your dad liked them. You liked them. Now your kids like them and they are telling all their friends. Something which appeals to three generations or more, this is what we call timeless. Baseball? Yeah, but its really a pastime. We’re talking about things which seem temporary, like popular music. Music is popular for a […]
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Robo calls. Always an interruption when you’re in the middle of a dent repair. Every call starts with a lie, too. “You’re listing is not correct…” or some such nonsense. But there really is a way for a well meaning person, or worse an evil competitor to alter your listing. If you’re not careful, you […]
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You sell dent repair services. This customer has a dent. Naturally, you start selling your dent repair service. Oops you missed it. Fixing the dent is only one of the things they want (and its the last they want to talk about). Listen to uncover the six things your customer really wants. Then check out […]
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If you’re like every PDR tech who ever pushed a dent, you love new tools. We love seeing the new stuff too, even one just for using around the office. Over the years, we’ve found some apps or software which makes life easier. Listen to the tools we use in the dent repair office. Estimating […]
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They say every idea worth spreading starts on the West Coast of the US. Not this time. PDR started two different places at the same time. Neither of them have a zip code starting with 9. Listen to how paintless began according to all the mostly true stories we’ve heard through the years. Also, why […]
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Ninety days from starting. All the time needed to realize running a PDR business is not as great as you first thought it might be. You do get more deductions, but also find you pay higher personal taxes The competition are fools and are ruining the business with unsustainable pricing The state government is threatening […]
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