Fixing a dent without painting is solving lots of tiny problems. Running a paintless shop means solving bigger problems.
An unauthorized, unskilled broker comes to town. A competitor stealing “your” account. Someone makes a false statement about PDR on the internet.
Must you tackle these head on?
Someone needs to do something.
The temptation is there, and they do get a lot of our attention, but is this where you want to put your focus?
This episode is a reminder to us that some problems are like gravity. Can’t change it. But it doesn’t have to hold you down.
You’ll face the truth about:
- dents unfixable
- used car dealers behavior
- competitors
- customers
- PDR training
Links mentioned in this episode:
Designing Your Life by Bill Burnett and Dave Evans
Hail Car Trouble -episode 84
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