Paintless Business Archives - The Paintless Dent Removal Training Mentor

How We Got a 1 Star Review (and what we do now instead) – PM102

Tim Olson — Mon, 25 Apr 2022 22:24:37 +0000

A few years back, we fixed hail on an Acura. While estimating, I could see spots in the paint where the clear was starting to fade. I mentioned it to the customer, but he couldn’t really see it. By the time a year and a half had passed, he saw it. The car stayed mostly […]

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Hire a Robot to Run Your PDR Business? PM100

Tim Olson — Sun, 24 Dec 2017 15:01:50 +0000

Customers are the lifeblood of your paintless business. Would you trust your interactions with them to artificial intelligence? Only if you were certain it would result in a better experience for them. Have we reached the point in tech advancements to allow for this? Yes, we think so. Listen to see how we are implementing […]

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Apps and Office Tech We Use in our PDR Company – PM96

Tim Olson — Wed, 22 Nov 2017 13:13:03 +0000

If you’re like every PDR tech who ever pushed a dent, you love new tools. We love seeing the new stuff too, even one just for using around the office. Over the years, we’ve found some apps or software which makes life easier. Listen to the tools we use in the dent repair office. Estimating […]

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The History of PDR – episode 95

Tim Olson — Tue, 14 Nov 2017 23:02:39 +0000

They say every idea worth spreading starts on the West Coast of the US. Not this time. PDR started two different places at the same time. Neither of them have a zip code starting with 9. Listen to how paintless began according to all the mostly true stories we’ve heard through the years. Also, why […]

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Do You Hate the PDR Industry? PM94

Tim Olson — Mon, 06 Nov 2017 12:51:25 +0000

Ninety days from starting. All the time needed to realize running a PDR business is not as great as you first thought it might be. You do get more deductions, but also find you pay higher personal taxes The competition are fools and are ruining the business with unsustainable pricing The state government is threatening […]

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Hail Fraud: Why and How to Educate Your PDR Customers – PM93

Tim Olson — Tue, 31 Oct 2017 11:43:02 +0000

Imagine coughing up money for a new car only to find it has hail damage on it. The underhanded way the dealer treated this customer would make Bernie Madoff blush. Herein lies the reason for becoming more than just a metal pusher: Consumer education builds trust. Trust makes sales. The stories you hear and experience […]

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Proof: Cheap Prices Scare Paintless Customers Away – PM92

Tim Olson — Tue, 24 Oct 2017 23:41:35 +0000

Want to make more money in your PDR business? Raise your prices. Easy for you to say, friend. We are first to admit, charging more is scary. At first. When you hear what happened to us in this episode, you’ll see why it gets easier. Listen for a real example of a low price scaring […]

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There’s No Business Like PDR? PM85

Tim Olson — Mon, 04 Sep 2017 18:23:31 +0000

Your side gig. Your hobbies. Bet you have one or both. When you study these and compare to the paintless dent business, do you notice the similarities in their behaviors? The things which make a group turn on itself are not really unique to PDR. Other niches make this painfully clear: the same attitudes and […]

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Old PDR Shop Destroyed by Tornado – Are We ‘Just Living Right’? PM83

Tim Olson — Mon, 21 Aug 2017 19:11:56 +0000

On August 6, a tornado damaged many buildings near our paintless dent shop. The shop we left a few weeks before is a quarter mile away. It still stands, but is not safe to be in, much less to do business out of. Looks like we moved just in time. Some have said, “You must […]

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How to Deal with a New PDR Broker in Your Town – PM80

Tim Olson — Sat, 29 Jul 2017 20:24:29 +0000

Lots of pdr hail work, lots of techs to do it. Some enterprising fellow sees a chance to put himself between it all and make some easy money. Boom. You’re now competing with someone who doesn’t even fix dents. Broker is a 4 letter word in most PDR circles and sometimes with good reason. But […]

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